da1111 Privacy Policy

da1111 collects personal information from you in a number of ways — directly when you register and use the platform, automatically as you navigate our pages, and occasionally from trusted third-party sources such as payment processors and identity verification providers. We collect only the minimum data necessary to deliver our services safely and in compliance with applicable standards.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and verify your account.
• Identity verification (KYC) documents: Copies of your National Identity Card (NID), passport, driver's licence, or other government-issued photo identification, together with proof of address documents such as a utility bill or bank statement.
• Payment information: Your bKash or Nagad mobile wallet number, or Visa/Mastercard card details (card number, expiry date, cardholder name) as required to process deposits and withdrawals. Full card numbers are not stored on da1111's systems — they are processed directly by our PCI-DSS-compliant payment partners.
• Communications: Any messages, complaints, support requests, or feedback you send to da1111 via live chat, email, or any other channel, together with the date and time of each communication.
• Voluntary profile information: Optional information you choose to add to your account profile, such as a preferred display name or communication preferences.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and time zone setting.
• Usage data: Pages visited on the da1111 platform, games played, session duration, bet history, deposit and withdrawal history, bonus claims, and click-path data that helps us understand how players navigate the site.
• Cookie and tracking data: Session identifiers, authentication tokens, and analytics data collected via first-party cookies and similar technologies as described in the Cookies section of this Policy.
• Geolocation data: Approximate geographic location derived from your IP address, used to confirm you are not accessing da1111 from a Prohibited Jurisdiction and to deliver regionally appropriate content.

Information from third parties:

• Identity and age verification results from third-party KYC service providers engaged by da1111 to confirm the accuracy of registration data.
• Transaction confirmation data from payment processors including bKash, Nagad, Rocket, and Upay, confirming that a deposit or withdrawal has been completed successfully.
• Fraud and risk signals from specialised anti-fraud vendors that help da1111 identify suspicious account activity before it causes harm.

da1111 processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which your data is used, the categories of data involved, and the legal basis on which each processing activity rests.

Purpose	Data Categories Used	Legal Basis
Account registration & management	Registration data, device data	Performance of contract (providing the service you signed up for)
Identity verification (KYC)	KYC documents, registration data	Legal obligation (anti-money-laundering and age verification requirements)
Processing deposits & withdrawals	Payment information, transaction history	Performance of contract
Fraud prevention & security	IP address, device data, usage data, payment data	Legitimate interests (protecting players and the platform from fraud)
Responsible gaming monitoring	Bet history, session data, deposit patterns	Legal obligation & legitimate interests (player protection)
Customer support	Communications, account data	Performance of contract
Platform analytics & improvement	Usage data, cookie data	Legitimate interests (improving service quality)
Marketing communications	Email address, phone number, preferences	Consent (you may withdraw at any time)
Legal compliance & record-keeping	All categories as required	Legal obligation

da1111 does not use automated decision-making processes — including profiling — that produce legal or similarly significant effects on Users without human review. Where automated tools assist in fraud detection or responsible gaming monitoring, any consequential action (such as account suspension) is subject to review by a member of our compliance team before being finalised.

da1111 does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the specific purpose stated. All third-party service providers engaged by da1111 are contractually bound to process your data in accordance with applicable data protection standards and only on da1111's documented instructions.

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) receive transaction-specific data — including your wallet number or card details — solely to process deposit and withdrawal instructions. Payment processors operate under their own published privacy policies and PCI-DSS security standards.
• KYC & identity verification providers: Specialist third-party identity verification services receive copies of your submitted identification documents to perform age and identity checks on da1111's behalf. These providers are contractually restricted from using your data for any purpose other than the verification service.
• Anti-fraud and risk management vendors: Aggregated behavioural and technical signals (such as device fingerprint and IP reputation data) may be shared with fraud-detection partners to identify and prevent fraudulent account activity. No directly identifiable financial data is included in these signals.
• Game software providers: When you play games powered by third-party studios such as Pragmatic Play, Evolution Gaming, Spribe, Netent, Microgaming, or Ezugi, a session token and anonymised player identifier is shared with the relevant provider to load and record the game session. The game provider does not receive your full name, payment details, or contact information.
• Analytics service providers: Anonymised and aggregated usage data may be shared with analytics platforms to help da1111 understand how the platform is used and identify areas for improvement. These providers are configured to process data without building identifiable user profiles.
• Legal and regulatory authorities: da1111 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by applicable law, a valid court order, or a formal regulatory investigation. da1111 will notify affected Users of such disclosure where it is legally permitted to do so.

da1111 does not transfer personal data to countries that do not maintain adequate data protection standards without first implementing appropriate safeguards — such as standard contractual clauses — to protect the data in transit and at rest in the recipient country.

da1111 uses cookies and similar client-side storage technologies to make the platform function correctly, keep your session secure, and understand how players use the site so we can continue improving the experience. A cookie is a small text file placed on your device by a website server. It does not contain executable code and cannot access other files on your device.

Cookie Type	Purpose	Duration
Strictly Necessary	Session management, authentication tokens, CSRF protection, load balancing. These cookies are essential for the platform to function and cannot be disabled.	Session / up to 24 hours
Functional	Remembers your language preference, preferred game view, and other UI settings so you do not have to reconfigure them on each visit.	Up to 12 months
Analytical	Collects anonymised data on page visits, game interactions, and navigation paths to help da1111 identify usability issues and optimise the player experience.	Up to 24 months
Security	Device fingerprinting tokens used to detect account takeover attempts, unusual login patterns, and potentially fraudulent activity.	Up to 6 months

da1111 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on its platform. Players are not tracked across unrelated websites for the purpose of building behavioural advertising profiles.

Managing cookies: You can control or delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, block only third-party cookies, or clear cookies already stored on your device. Please note that disabling strictly necessary cookies will prevent you from logging into your da1111 account and using core platform features. Instructions for managing cookies in common browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
• Safari (iOS/macOS): Settings → Safari → Privacy & Security

da1111 implements a layered security architecture designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational security measures include, but are not limited to, the following:

• Transport security: All data in transit between your browser or app and da1111's infrastructure is encrypted using TLS 1.2 or higher. HTTPS is enforced on all platform endpoints with HTTP Strict Transport Security (HSTS) headers enabled.
• At-rest encryption: Sensitive fields in our databases — including identity document references, payment method identifiers, and hashed credentials — are encrypted at rest using AES-256.
• Password hashing: Account passwords are never stored in plain text. da1111 uses a strong adaptive hashing algorithm with per-user salting, ensuring that even a hypothetical database exposure would not reveal usable passwords.
• Access controls: Internal access to player data is restricted on a strict need-to-know basis. Role-based access controls limit which staff members can view which data categories, and all privileged access is logged with full audit trails.
• Penetration testing: da1111 conducts periodic security assessments of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a confirmed data breach that poses a risk to your rights, da1111 will notify affected Users without undue delay and in accordance with applicable notification standards.

Data Retention: da1111 retains personal data for the periods set out in the following schedule. After the applicable retention period expires, data is securely deleted or irreversibly anonymised.

Data Category	Retention Period
Account registration & KYC documents	5 years from account closure (to meet anti-money-laundering obligations)
Financial transaction records	7 years from transaction date (financial record-keeping standards)
Bet history & game logs	3 years from account closure
Customer support correspondence	3 years from the date of last communication
Session and security logs	12 months from collection
Marketing consent records	Until consent is withdrawn, plus 3 years for compliance evidence
Anonymised analytics data	Indefinitely (no individual is identifiable from this data)

da1111 respects your rights in relation to your personal data. The following rights are available to all registered players. To exercise any of these rights, contact the da1111 support team using the contact details in Section 8 of this Policy. da1111 will acknowledge your request promptly and respond substantively within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reason for it.

• Right of access: You have the right to request a copy of the personal data that da1111 holds about you, together with information about how it is processed. This is sometimes called a Subject Access Request (SAR). da1111 will provide a copy of your data in a commonly used electronic format.
• Right to rectification: If any personal data da1111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details — such as your email address or contact number — directly through your account settings. For corrections to KYC documents or legal name, contact support.
• Right to erasure: In certain circumstances — for example, where data is no longer needed for the purpose for which it was collected, or where you withdraw consent and there is no overriding legal basis — you have the right to request deletion of your personal data. Note that da1111 may be legally required to retain certain data (such as financial transaction records) for a prescribed period even after an erasure request, and that legal obligation will take precedence.
• Right to restrict processing: You may request that da1111 temporarily restrict its processing of your data while a dispute about accuracy or legitimate interest is resolved.
• Right to data portability: Where da1111 processes your data on the basis of consent or contractual necessity, you have the right to receive a structured, machine-readable copy of that data and to transmit it to another service provider.
• Right to object: You have the right to object to da1111 processing your personal data on the basis of legitimate interests. da1111 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent — for example, receiving marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

With your consent, da1111 may send you promotional communications about new games, seasonal bonuses, BPL cricket promotions, Eid special offers, and other events relevant to your interests as a player on the da1111 platform. These communications may be delivered via email, SMS to your registered mobile number, or in-platform notification.

You can manage your marketing preferences at any time through the following channels:

• In your account settings: The notification preferences section of your da1111 account allows you to individually toggle email, SMS, and in-platform marketing messages on or off without contacting support.
• Unsubscribe link: Every marketing email sent by da1111 includes a clearly visible unsubscribe link at the bottom of the message. Clicking this link will remove your email address from all da1111 marketing lists within 48 hours.
• By contacting support: You may instruct da1111 to stop all marketing communications by sending a request to our support team. This will be actioned within 5 business days.

Withdrawing consent for marketing communications will not affect your ability to receive transactional and account-related messages — such as deposit confirmations, withdrawal notifications, KYC request letters, or security alerts. These communications are necessary for the operation of your account and will continue regardless of your marketing preferences.

da1111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When material changes are made, da1111 will notify registered Users by email and by posting a prominent notice on the platform prior to the change taking effect. Minor clarifications or formatting updates that do not materially affect your rights will be made without separate notification, though the "Last Updated" date at the top of this page will always reflect the most recent revision.

Continued use of the da1111 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the changes, you should close your account before the new policy takes effect and request deletion of your data as described in Section 6.

This Privacy Policy is written in English and the English version is the authoritative version. Any translation provided for convenience purposes is secondary to the English text, and in the event of a conflict the English version shall prevail.

Contact da1111 About Your Privacy:

• Email: [email protected] — please use the subject line "Privacy Request" for all data rights enquiries.
• WhatsApp: +880 1700 000000 (available 24/7 for support queries including privacy matters)
• Response time: da1111 aims to acknowledge all privacy-related contact within 48 hours and to provide a full substantive response within 30 calendar days of receiving a complete, verified request.

This Privacy Policy was last reviewed and updated on 1 January 2026.